TERMS OF SALE
As we are a network we have to practice different terms for different product lines. Please refer to our Price lists for more information. Feel free to contact us if anything is unclear.
You as the customer are required to check the law in your country regarding the import of plants. Laws change all the time regarding this, with few countries adopting the same practice for this process. We accept no responsibility for any import formalities, however we do guarantee that all export paper work will be processed correctly with every shipment. We have a link to the CITES website on the links page, with this link you can find the contact information of every CITES office in the world.
Please do check the weather in your area before ordering plants, any damage caused by extreme weather will not be covered by us.
Air cargo is by far the fastest way for you to get your plants, in most cases it is a same day service. In many countries you will need the help of a shipping agent to clear your shipment which will be shipped to your nearest international airport, but it is not necessary in every country. Some countries have a very relaxed outlook to importing plants, where it is just a matter of going to the cargo terminal of the airport and presenting your air way bill and collecting your plants. Please do check the conditions in your country before ordering. This service is not as expensive as many people think and is by far the safest way for your plants to travel. Feel free to contact us for a free quote.
EMS is not possible in all countries due to foreign import law, for smaller orders this might be a better way to ship to save import expenses and the use of a broker, however it dose take much longer than air cargo and the plants will suffer more stress due to the way postoffice’s handle and store the shipment this is out of our control and we will accept no responsibility for any damage for shipments shipped with this method.
Payment in all cases is 100% in advance. As we deal internationally we do not offer credit terms. Our preferred method of payment is bank transfer.